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Pullman Dubai Downtown, Dubai
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Key details
About the Hotel
Marasi Drive,
Dubai,
United Arab Emirates,
0000,
Dubai
Pullman Dubai Downtown is located in Business Bay, a bustling neighborhood recognized for its modern skyscrapers and amenities. The hotel offers scenic views of the Dubai Water Canal and is situated close to iconic attractions like Burj Khalifa and Dubai Mall. It features 350 elegantly designed rooms and a range of five-star facilities.
Location
Situated in Business Bay, the hotel is conveniently close to the Business Bay metro. Guests have easy access to major attractions such as Burj Khalifa and Dubai Mall, enhancing its appeal as a prime location for both leisure and business travelers. The surrounding area has ample dining and entertainment options.
Rooms
The hotel boasts 350 modern rooms, with many featuring stunning views over the Dubai Water Canal. Each room includes luxurious amenities such as marble bathrooms, rain forest showers, and separate living areas. Advanced technology, including a 42-inch smart TV and high-speed WiFi, ensures a comfortable stay.
Eat & Drink
Pullman Dubai Downtown hosts multiple dining venues, including the stylish Das Café, a blend of old-world charm and contemporary coffee culture. Guests can enjoy a business lunch at cost-effective prices, generous portions, and a lively atmosphere. The hotel’s culinary team is known for friendly service and signature homemade pastries.
Leisure & Business
The hotel offers an outdoor swimming pool and Jacuzzi for relaxation, complemented by a pool bar serving refreshing cocktails. It also features a sophisticated spa with treatment rooms and wellness products. For business travelers, a state-of-the-art conference center is available, catering to various corporate needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Outstanding Breakfast!
The breakfast spread was exceptional, especially the fresh food and pure honey that made mornings delightful.view full review
Ideal Pool Experience
The swimming pool was perfectly maintained and provided stunning views of the Burj Khalifa, perfect for relaxing.view full review
Immaculate Room!
The room was spotless and extremely comfortable, making our stay feel like a luxurious retreat.view full review
Excellent Travel Desk!
Chandan at the travel desk was incredibly helpful in organizing our local trips, enhancing our overall experience.view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Squash
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Marasi Drive,
Dubai,
United Arab Emirates,
0000,
Dubai
Map view
street view
Marasi Drive,
Dubai,
United Arab Emirates,
0000,
Dubai
City landmarks
Mall
The Dubai Mall
2.0
km
Tower
Burj Khalifa
2.1
km
Fountain
The Dubai Fountain
1.4
km
Aquarium
Dubai Aquarium & Underwater Zoo
2.0
km
Bridge
Souk Al Bahar
1.5
km
Theme Park
Kidzania
2.1
km
Museum
Dubai Dino
1.4
km
Square
Burj Plaza
650 m
Shopping Area
Bay Avenue
1.6
km
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
1.2
km
Bur dubai Building 20
Bastakia Quarter
1.0
km
Museum
The Green Planet by Meraas
2.4
km
Park
Burj Park
1.2
km
Mall
Toko Dubai
610 m
Park
Safa Park
2.6
km
Park
Burj Park by Emaar
1.1
km
Dubai Hills Estate
Dubai Hills Golf Club
850 m
Downtown Dubai,near burj khalifa - Dubai - United Arab Emirates
Burj Lake
1.0
km
Square
Dubai Lake Fountain Ride
1.2
km
Gallery
Gallery One
1.2
km
Office No. 19 Happiness Business Center 5th Floor Al Abbas Building Bank Street Bur Dubai
Royal Sandbox Tourism
1.3
km
Financial Center Rd - Dubai - United Arab Emirates
Candylicious
1.4
km
Gallery
Mb & f M.a.d'gallery
1.5
km
Al Meydan Street Business Bay
Design District D3
2.6
km
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
2.4
km
7 13D St Al Quoz 1
Al Quoz Park
2.5
km
Night club
Mint Leaf of London
2.5
km
Al Quoz Pond Park
2.5
km
Nearby
Burlington Tower
Lux Crawl
380 m
Burj Khalifa Blvd - Dubai - United Arab Emirates
Burj Khalifa-View from Top
530 m
Restaurants
Brothaus Bakery
120 m
Al Abraj Street
Bayside Restaurant and Terrace
260 m
Al Abraj St Steigenberger Hotel
Sah El Nom
130 m
Al Abraj Street Blue Bay Tower
KEIF Restaurant
90 m
Ground Floor
El3ezba
130 m
Al Abraj St Lake Central Tower
Bleu Blanc
380 m
Marasi Drive Renaissance Downtown Hotel
Morimoto
410 m
Renaissance Downtown Hotel
Assia in Wok
420 m
Residence tower 1
Grounded
240 m
Renaissance Downtown Hotel
bunz
320 m
Bays Edge
Cali-Poke
380 m
Al Abraj St Churchill Tower Shop 15 Business Bay
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Overpriced dining
Room readiness issue
7.8/10
Very good
Rooms
7.9
Location
8.6
Service
8.5
Dining
7.6
Guest reviews
7.8/10
based on 26 reviews
4.5/5
based on 2155 reviews
8.2
8.2/10based on 3914 reviews
#140 of 597 hotels in Dubai based on Tripadvisor
Keith
United Kingdom,
May
2024
8.4/10
My stay at the hotel was lovely. The room I had with a king size bed and a sofa bed was spacious and comfortable, ideal for a 5-star standard. The service, especially from Andrew and Dianne, was outstanding, although it took a bit of effort to get through sometimes. The location was just perfect, only a short Uber ride away from Dubai Mall and Burj Khalifa. The dining experience had its ups and downs, with limited choices for breakfast but excellent quality food. Overall, a great stay with some minor room for improvement.
Rooms
8.0
The room with a king size bed and a sofa bed was spacious and comfortable.
Service
9.0
The service was outstanding, especially from Andrew and Dianne, though it could take some time to get through initially.
Location
9.0
The location was perfect, just a short Uber ride from Dubai Mall and Burj Khalifa.
Dining
7.0
The dining choices varied, with excellent quality food but limited breakfast options.
Facilities
9.0
The facilities were top-notch and well-maintained.
Alexander
United Kingdom,
May
2024
8.0/10
The hotel offers spacious and clean rooms with a view of Burj Khalifa. The location is top-notch, close to many attractions, including the Dubai Mall and Burj Khalifa. However, the dining options were overpriced and not as expected.
Rooms
8.0
The room was spacious and clean, with a view of Burj Khalifa.
Service
9.0
The service was very friendly and helpful, particularly from Brigette, Joana, and Nikhil.
Location
10.0
The location was excellent, within walking distance of major attractions like the Dubai Mall and Burj Khalifa, with a free shuttle available.
Dining
5.0
The dining experience was overpriced and below expectations.
Facilities
8.0
The facilities were well-maintained and offered a pleasant stay.
Great location
Overpriced dining
Pat
United States,
March
2024
8.2/10
I had a fantastic stay at the hotel! The rooms were well-furnished and elegant, and I really appreciated the attention to detail in every aspect. The food was delicious, and the breakfast spread was excellent. I also enjoyed the comfort of the club lounge access. However, the view of the Burj Khalifa from my room was a bit skewed, and the room itself felt small and standard without any unique features.
Rooms
8.0
The rooms were well-furnished and elegant, taking care of all the micro details. The only downside was the small size and lack of interest or unique features.
Service
9.0
The service was top-notch overall, but there was a slight miscommunication with my specific breakfast parcel request for early checkout. However, I must commend Wael for being extremely friendly and accommodating, remembering special wishes and making my stay memorable.
Location
7.0
The hotel's location is great, being close to popular attractions like the Dubai Mall and downtown restaurants. However, being on a service road caused a slight delay in Uber arrivals, and the ongoing construction nearby gave the area an unfinished look.
Dining
9.0
The dining experience was superb with exceptional service and a varied daily menu of international cuisine. The staff, particularly Leah, went above and beyond to cater to my dietary needs with a sunny personality.
Facilities
8.0
The hotel offered a range of convenient facilities, including room service, laundry, and shuttle services.
Hubert
United Kingdom,
February
2024
8.4/10
The hotel offers nice modern and clean rooms, albeit a bit tight. The air conditioning adjustment might be a slight challenge, but overall, the stay was comfortable. The housekeeping team, especially Amal and Mario, ensured the rooms were well equipped and maintained. The location is perfect, just a short walk to Dubai Mall and Burj Khalifa, providing a convenient base for exploring the area.
Rooms
8.0
The rooms were very nice, modern, clean, and spacious, although a bit tight at times. The housekeeping team, particularly Amal and Mario, ensured everything was in order.
Service
7.0
The staff was really friendly, great with our baby, and quite helpful during our stay. However, there was a slight issue with inaccurate information provided about local regulations.
Location
9.0
The location was perfect, offering a breathtaking view and a super clean area. Close proximity to Dubai Mall and Burj Khalifa made exploring easy.
Dining
9.0
The dining experience was superb, offering a wide variety of food options and excellent service. The homemade cakes were a delightful treat.
Facilities
9.0
The facilities were top-notch and well maintained, providing everything needed for a comfortable stay.
Kurt
United States,
February
2024
8.2/10
My stay at the hotel was fantastic! The rooms were spacious and clean, and the staff was so ready to help make my experience even better. The location in Business Bay was super convenient, right in the heart of Dubai. However, dealing with a long line due to an incompetent clerk was a downside that got resolved when additional staff intervened.
Rooms
9.0
I stayed in a beautiful suite with a separate lounge, a huge bed, and a very large bathroom. The bath, his/her basins, and the enormous walk-in shower added a luxurious touch to my stay.
Service
8.0
The staff was friendly, responsive, and very cooperative throughout my stay. They were quick to provide any support I needed, making the service experience top-notch.
Location
9.0
The location was great, within walking distance to Dubai Mall and Burj Khalifa. It was clean, relaxing, and Abdel from the reception was incredibly kind, funny, and helpful.
Dining
7.0
The dining experience was delicious with a great selection of Mediterranean and European food. However, the prices were on the higher side for the quality offered.
Facilities
8.0
The hotel offers an array of facilities from room service to laundry and valet parking, ensuring a comfortable stay for guests.
Peter
United Kingdom,
January
2024
8.8/10
My stay at the hotel was truly remarkable. The rooms are intelligently designed and spacious, with a nice touch of having an Espresso coffee maker in each room. The service provided, especially by Ajay, was exceptional, ensuring all our needs were met. However, the sunbed accessibility and room views could be improved. The central location is a major advantage for exploring the city.
Rooms
9.0
The rooms are spacious and thoughtfully designed, complete with an Espresso coffee maker. My laundry was taken care of meticulously.
Service
9.0
The staff was incredibly helpful and attentive, creating a welcoming atmosphere. Special thanks to Salman Fariz for the exceptional service. The variety of amenities offered made me feel at home.
Location
8.0
The hotel is situated in the vibrant business bay area, close to the financial district and major attractions like Burj Khalifa. The free shuttle service provided convenient access to key destinations.
Dining
9.0
The dining experience was fantastic, with a variety of options available during breakfast hours. The attentive service across all areas of the hotel was impressive.
Facilities
9.0
The hotel boasts excellent facilities that contribute to a comfortable and enjoyable stay.
Phil
United States,
January
2024
7.8/10
The hotel offers comfortable and clean rooms with a great location near restaurants and supermarkets, though it can feel tight during peak times. The staff is trying their best despite limitations like small dining areas. Overall, a cozy stay with some space constraints to consider.
Rooms
8.0
The rooms, while not spacious, are clean and very comfortable.
Service
9.0
The staff is professional, friendly, and always ready to assist guests.
Location
7.0
The location is convenient, with nearby restaurants and supermarkets, but it can get crowded.
Dining
7.0
The dining experience offers a nice mix of Mediterranean and European food, though variety can be lacking at times.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Henry
United Kingdom,
December
2023
8.0/10
Staying at this hotel was a pleasant experience overall. The rooms were well-appointed and offered easy access to the Club Lounge, though there was an additional charge for this service. The level of service, while efficient, lacked a personal touch at times. The location is convenient for both business and leisure travelers, close to key attractions and with helpful staff to assist with any requests. Despite being amidst construction, the hotel managed to maintain a peaceful ambiance. The facilities were satisfactory, offering guests a comfortable stay.
Rooms
8.0
The rooms provided access to the Club Lounge for a few extra dirhams, ensuring a comfortable and convenient stay.
Service
7.0
The service, while efficient, lacked a bit of warmth and personal care in certain interactions.
Location
9.0
The hotel's location is ideal for business travelers and those looking to explore nearby attractions like the Dubai Mall and Burj Khalifa.
Dining
8.0
Facilities
8.0
The hotel facilities met expectations, providing guests with everything needed for a pleasant stay.
Hector
United Kingdom,
December
2023
8.4/10
The hotel exceeded my expectations with its lovely rooms and friendly service. The central location was fantastic, although there was a slight disturbance early in the morning. The dining experience was good with a wide choice of international breakfast. Overall, a great value for the money.
Rooms
9.0
The rooms were lovely, beyond expectation, and visually appealing.
Service
8.0
The staff was nice, accommodating, and very friendly.
Location
9.0
The central location was fantastic with friendly staff and a fantastic breakfast.
Dining
8.0
The dining was fantastic with a wide choice of international breakfast.
Facilities
8.0
The facilities were modern and convenient.
John
United States,
December
2023
7.8/10
I had a great stay at the hotel, with comfortable rooms and welcoming service. The location was convenient for exploring Dubai, though there were some minor issues with dining options. Despite that, the facilities were enjoyable, and the value for money was fair.
Rooms
8.0
The rooms were comfortable and well-stocked. It would have been better if they were ready earlier, but the beds were great.
Service
7.0
The service was always friendly and the concierge, Saad, was especially helpful. Some areas showed professionalism, but others seemed under construction.
Location
9.0
The location was very convenient, with restaurants and supermarkets nearby. It was a short walk to Dubai Mall and central in Business Bay.
Dining
7.0
The dining experience was enjoyable, with a great selection of Mediterranean and European food. However, some improvements could be made in the quality of hot food options.
Facilities
8.0
The hotel facilities were good overall, with various services available like room service and valet parking.
Alex
United Kingdom,
December
2023
8.2/10
Waking up to a breathtaking view overlooking the bay, this hotel seems to hold a nostalgic charm with its rooms, although showing signs of aging. Despite the standard check-in time of 3:00 pm, everyone knows the anticipation when arriving early. The service surpassed expectations and made us feel truly welcomed and cared for. The central location placed us minutes away from Dubai Mall and the vibrant city life. Dining offered a delightful variety, yet some felt the breakfast options lacked a bit of flair. Facilities provided an enriching stay, with attentive staff ensuring a pleasant experience.
Rooms
7.0
The rooms, although showing their age, offered a glimpse of the bay's beauty at 7:30 am.
Service
9.0
The service was exceptional, going beyond the expected to make us feel special from day one.
Location
9.0
The perfect location in downtown Dubai near the bustling Dubai Mall and close to public transport options.
Dining
8.0
Dining presented a delightful array of flavors with specific dietary needs well catered for, yet some felt there was room for breakfast improvements.
Facilities
8.0
The facilities ensured a comfortable and enjoyable stay, with every need attended to efficiently.
Friendly Staff
Room Aging
Anthony
United Kingdom,
November
2023
7.6/10
The hotel rooms need more attention as they had poor AC, ventilation, and worn furniture. However, the location overlooking Business Bay was excellent.
Rooms
5.0
The rooms were in need of more attention with poor AC and ventilation, worn furniture, and a wet odor present.
Service
9.0
The service was incredibly professional and friendly, with staff remembering special requests and being on time.
Location
9.0
The brilliant location overlooks Business Bay, offering great views. It's also close to Burj Khalifa and Dubai Mall.
Dining
8.0
The dining experience offered a great selection of food, although it might get busy with business and leisure travelers.
Facilities
7.0
The facilities were generally good, catering to the needs of both business and leisure travelers.
Clark
United States,
November
2023
8.8/10
I couldn't have asked for a better hotel location; it's so close to Dubai Mall and Jumeirah while offering beautiful views. The rooms are luxurious and meticulously taken care of, but the lack of plug sockets near the beds is a drawback. The service was exceptional, making our stay smooth and enjoyable.
Rooms
8.0
The rooms are very nice and quite luxurious, taking care of all the micro details.
Service
9.0
The service was excellent and cooperative, truly enhancing our stay.
Location
9.0
The hotel is very near Dubai Mall and downtown restaurants offering a wide variety of food and shisha, just wish I stayed longer to enjoy the views.
Dining
9.0
Dining options were top-notch with a great variety of dishes and excellent room service.
Facilities
9.0
The hotel offers top-notch facilities that complement the overall luxurious experience.
Leonard
United Kingdom,
October
2023
8.0/10
The hotel offers stunning rooms that are properly cleaned and comfortable, though the view could be improved. The service is exceptional, particularly at the reception and restaurant. The location is very good, close to key attractions. The dining experience, especially breakfast, could be better but the facilities are well-maintained.
Rooms
8.0
The rooms were stunning and properly cleaned.
Service
9.0
The service was exceptional, especially at reception and the restaurant.
Location
9.0
The location is very good, with a nice view and close to key attractions.
Dining
6.0
The dining experience, especially breakfast, could be improved.
Facilities
8.0
The facilities are well-maintained.
John
United Kingdom,
October
2023
7.8/10
Waking up to a breathtaking view of the Burj Khalifa in the mornings was incredible, although there was a slight smell of smoke at times. The hotel offers a unique touch with hot towel service and refreshments while waiting, which varied each day during my stay.
Rooms
8.0
The rooms provided a stunning view of the Burj Khalifa in the mornings and sometimes in the evenings, which was incredible. However, there was a noticeable smell of smoke. The value for money was reasonable.
Service
9.0
The whole staff was nice and accommodating, offering hot towel and refreshments while waiting, with a different experience each day. The service was commendable.
Location
7.0
The central location was a big plus, only a short taxi ride to Dubai Mall, DXB, and Mall of the Emirates. However, the pool area had limited capacity, accommodating around a dozen people only.
Dining
7.0
The dining experience was a bustling affair with a mix of business and leisure travelers during breakfast. The variety was slightly limited but the quality, especially the Indian options, was excellent.
Facilities
8.0
The facilities were modern and comfortable, albeit with some limitations. The pool area could only accommodate a small number of guests at a time.